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E-Citizen Service Portal Baden-Württemberg

URL: www.service-bw.de Commissioned by: Ministry of the Interior, Baden-Württemberg, T-Systems Original situation: net-value was asked to provide a content structure and citizen-friendly presentation of the corresponding information. Solution: Similar to the Austrian online government guide HELP.gv.at, we developed a life situation concept for Baden-Württemberg. Content areas: Process descriptions, keyword index, guide to authorities, forms/ online services  Services: Content structure Content evaluation Development of a life situation concept for Baden-Württemberg Strategic concept and definition of final acceptance protocol Research and investigation of contents with the responsible departments and municipalities